";s:4:"text";s:22071:"But this rule only applies to pay-as-you-go Oyster cards. The card is valid for 2 years, and it gives you reduced rate travel on most European railways, including Eurostar, any time you want to go. If approved, RST will issue a Dependant Season Ticket authorisation form. Then I can mix several public transports (tube, bus, train) and the daily cup will be 14.10 if I move between zones 1 to 6, LAURA Hi, to recover the deposit, is it only possible one year later? A Visitor Oyster card is a smartcard. You will need to pay any port taxes. If you can't do this, you must report it as lost/stolen/withdrawn, stating why you can't return the pass. You can also purchase a one-day bus-only pass from Tube stations. You can't get a refund for any credit on your Visitor Oyster card if it's lost or stolen. But that's okay because that will cover you out to Greenwich as well. The privilege discount can only be set on certain Oyster cards, according to the type of PTAC held. Sam Hi can you use the oyster card at East of India train station, Staff Hi Sam, yes. Journeys made within those hours (during peak times) would cost 2.90, regardless of whether or not your Oyster and railcard are linked. Privilege season tickets - Application for dependent children of retired staff. If your Retired Staff Oyster card stops working,email stafftravelservices@tfl.gov.ukto ask for a replacement. There are shown below in each direction: Youshould check in at least 45 minutes prior to departure on all routes except Belfast - Liverpool where youneed to allow 90 minutes. You will need a public ITSO Smartcard when you go to buy your Priv-rate Flexi Season. This allows children to get 50% off the adult Oyster fare for fourteen consecutive days. But bear in mind neither of these will count towards the daily cap, it will just deduct the relevant fare from your credit. On the bus, you only need to touch on with your Oyster card (not off). It doesnt matter what time your journey finishes. An Oyster Card is the size of a credit card. Please contact Staff Travel for further details, If you were dismissed from TfL, you are not eligible for travel facilities, If you were granted an immediate enhanced ill-health pension, you may be credited with up to an additional five years to counttowards your total service, If you are a partner of aretired member of staff who has died, you can keep any retired travel facilities already issued, You must hand in your Staff Oyster card and any other staff passes to your line manager on the day you leave TfL, Have at least 20 years' service with a participating employer or successor to London Regional Transport, Get a third off Thames Clipper River Bus services by showing your Retired Staff Oyster card when you buy a ticket, Pay a reduced fare on IFS Cloud Cable Car if you show your Retired Staff Oyster card when you buy a Boarding Pass, Are a TfL employee and entered service before 1 April 1996, and, Had a staff PTAC with London Regional Transport, London Underground Limited or were in anadministrative or management grade with London Buses, Your partner if they already have a Partner PTAC, Dependent children aged 5-24 (children aged over 16 must be in full-time education and a headed letter from the school, college or university confirming their studies must be supplied), If your children had an All Rail PTAC, they will be issued with a replacement All Rail PTAC when you retire, Your children will be issued with a TfL rail PTAC if your partner opted to have a retired Staff Oyster card rather than a PTAC. You can do, but you need to register the card with TFL first (maybe you did that already when you bought it). Live train status of trains from Newbury Racecourse to Richmond (London). You need to apply for a new authorisation form every time you need a new Priv-rate or reduced-rate Season Ticket. RST will be aware if the employee only requires it for family members. You can set this up at the TFL website. If you have problems in the following areas, please contact Rail Staff Travel. The prices normally go up after New Year, so I don't know what it will be next year. On the bus, you only need to touch on with your Oyster card (not off). If this is the case, please submit the form without your phone numbers. Rail Staff Leisure Card renewal for 2022/23 - Update (This news item only applies to holders of a Rail Staff Leisure Card (non-safeguarded employees). Vouchers which expired between 20 October 2020 and 30 June 2021 had an . Watch this short film to find out more about how to use your Visitor Oyster card. Jools Hi there, first time I will have bought an oyster card, can one card be used for a family of four, Staff Hi Jools, no. Add your discount to an Oyster card. Kory I have two Oyster card on my account with different numbers can my friend use one of these at the same time I am using the other one, as we will be travelling together. If youre visiting for more than one day then an Oyster card is better value unless youre planning on making three or more journeys on six days, or two or more journeys on seven days, in which case a weekly travelcard is likely to be cheaper. If your free travel is provided by a Freedom Pass or 60+ Oyster then you can travel to Watford Junction for free. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, At any time on weekends and public holidays, After 09:30 Monday to Friday, during July or August, or after 10:00, Monday to Friday for the rest of the year, After 09:30, Monday to Friday during July and August, or after 10:00, Monday to Friday for the rest of the year, Off-Peak Day Travelcard for you or someone aged over 16 travelling with you, Up to four children aged between 5 and 15, Tube, London Overground and Elizabeth line stations. As explained on numerous other threads here, it's less flexible than a normal oystercard, you need to pay postage to get it delivered, and the "deposit" isn't refundable. youll need to cover the fare for zones 1-6 from heathrow into central london, and then enough to cover the daily cap each day (which is the maximum amount you'll be charged each day). The minimum amount that you can add online or at a ticket machine is 5. Don't buy a Visitors' Oyster card. With your Visitor Oyster card you can enjoy special offers and discounts and save money in leading London restaurants, shops and entertainment venues - plus discounts on the IFS Cloud Cable Car. If you want to travel on the tube and live in a London borough then you can get a 60+ Oyster card: This entitles you to travel for free on Londons buses, trams, London Underground, London Overground, DLR and TFL Rail after 9 AM on weekdays and any time during the weekend. . On the bus, you only need to touch on with your Oyster card (not off). Eejay I've got an Oyster Card and I live on the Isle of Wight. Once posted by RST coupons cannot be replaced if they are lost or damaged, or if you are unable to use them. If you forget to touch down then it wont know where you went, and youll be whacked for the maximum fare on that line. mike I added auto top up to my oyster card.I am concerned if the card is stolen it can be used indefinitely,can auto top up be cancelled? Contact Details Phone 0343 222 1234 . Can you top it up online? for widow(er)s, please fill in the form as much as you can and submit. A decision has been made that the Staff Travel Card issued to Staff for the year 2020/21 which is printed with an end of validity date of 30 June 2021 will be extended to 30 September 2021. Carry your National Railcard with you at all times and don't let anyone else use it. Ticket ticket office staff will be available in ticket halls to assist with the machines for a year after ticket office closures. Free travel on buses and trams, and discounts on our transport services. Use this form to apply for International Coupons when both the Employee. Dans un premier temps je ne sais pas si je dois . A Visitor Oyster card is a smartcard. The Conditions of Use for Staff Travel Cards apply. I want to pre-purchase my Oyster travelcard, but am confused as to what zones we will need to cover? (also requires Firm Stamp or Letterhead), A Notary Public (listed by the Notaries Society) (also requires Firm Stamp or Letterhead), A Magistrate or Justice of the Peace sitting in court (also requires Court Stamp), A Commissioner for Oaths (also requires Firm Stamp or Letterhead). Rail Staff Travel, PO Box 72071, London EC1P 1JD Tel: 0800 652 1700 email: rst@raildeliverygroup.com You just pay the same price as two single journeys, Oyster daily cap? Fifteen stations have pink Oyster readers: Blackhorse Road, Canada Water, Clapham Junction, Gospel Oak, Gunnersbury, Highbury & Islington, Kensington Olympia, Rayners Lane, Richmond, Stratford, Surrey Quays, West Brompton, Whitechapel, Willesden Junction and Wimbledon. If you touch in or out on those platforms and travel to or from Gatwick Airport you are charged the higher Gatwick Express fare and it doesn't count towards any capping. UK delivery typically takes between 2-4 days. If you are sending us cards or passes by post, we strongly suggest you use Signed-For Delivery, For new family applications and declarations, additional and international travel applications as well as your notifications to us of changes. Staff Hi Churchacre. Find out more about travelling with children, London Fire and Emergency Planning Authority. Raul We are traveling to London next month, two adults and two children (13 and 15) from tuesday to saturday. These forms are not valid for use by holders of the RST Online Leisure Card. Railcards and Oyster Pay As You Go Senior, 16-25, 26-30, Veterans, and HM Forces Railcard holders and holders of Annual Gold Cards can get 1/3 discounts on the adult Off-Peak Oyster Pay as you go fare for journeys on National Rail (including Elizabeth line and London Overground), London Underground and DLR.
Register. If you start running low on credit then you can simply top it up again at a ticket machine. Copies of the Full Birth Certificate can be obtained from the issuing authority. Plus the Oyster caps are cheaper than the related travelcards. Am I charged for that trip? These are detailed in the document below and are subject to restrictions, which are available from the operators. This will be my first visit and I need some advice about the best way to get train tickets outside London, for instance, to Winchester and Cambridge. For example, if you want to travel from Epping (zone 6) to Richmond (zone 4), then you would normally go through zone 1. Please note, this smartcard can only be used for the pre-approved season ticket journey, it is not possible to add leisure tickets onto the smartcard. You can ask for an alternative sailing if your first choice sailing is full. I assume the travel credit will be used up before the London Pass begins, at which point I would re-charge the Oyster to cover the days of the London Pass. A Full birth certificate is needed as the short version does not provideParents' details which are neededto establish eligibility. Normally if an Oyster card only has pay-as-you-go credit on it, then yes, it's fine. Staff Hi Robert. Important information for International Free Coupons. What is the total lay out we would need to pay for each card? You can use your Retired Staff Oyster card on the services described in the conditions of use, which will be sent with your card. Note that some ticket machines are only set up to take credit cards and debit cards, and not cash, so make sure you check the signage before you press any buttons. If you already have your RST Season Ticket Smartcard you will see an option to have your season fulfilled to your Smartcard. Claiming a refund online: If you need a refund of more than 10 then you will have to visit the TFL website. If it worked correctly then the correct fare will be deducted from your card and the gate will open automatically. There are four ways to buy an Oyster card: From the TFL website: The easiest way is to buy an Oyster card online from the TFL website and have it delivered to you. The first thing to remember is that your always have to pay a 7 deposit the first time you buy an Oyster card. Staff Hi John. If you have a Retired Staff Oyster card, you can buy discounted tickets to travel on Eurostar for yourself and five companions, as shown below. Staff Hi Gerard. A Visitor Oyster card* is one of the cheapest ways to pay for single journeys on the bus, Tube, DLR, tram, Uber Boat by Thames Clippers river bus service, London Overground and most National Rail services in London. The privilege discount for partners of retired staff can only be set on: It can't be set on a Zip (16+, 11-15 or 5-10) Oyster photocard. The one way fare is 35 in Standard Class and 60 in Standard Premier. Additional Details The Oyster Card is a Pay-As-You-Go card so you start with 20, 30 or 50, credit, plus a 5 fee for the card itself. Please note that you will still need to submit an XX01 form as usual. If your Retired Staff Oyster card, PTAC or Staff Travel Card is lost or stolen, contact Staff Travel to report the loss. If you are eligible for a Retired PTAC, you can also get one for: Retired Partner Privilege Ticket Authority Card application form, Retired Child Dependant aged 5 - 15 Privilege Ticket Authority Card application form, Retired Child Dependant aged 16 and over Privilege Ticket Authority Card application form. Buy your card before you leave home and save money with special offers. If you already hold an FIP Card, these will be automatically renewed by RST, so there is no need to re-apply. Staff Hi Park. Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. We are arriving at London Euston. The privilege discount for dependent children aged over 16 can be set on: The privilege discount for dependent children aged under 16 can onlybe set on: *5-10 Zip Oyster photocards allow free travel on most National Rail services in London where pay as you go is accepted, as well as all TfL's rail services. If you want to book a seat, you must do this at a National Rail ticket office; you can't book seats over the phone or online. If you are unable to complete the form because you do not have a UK National Insurance (NI) number, please e-mail us for assistance. On the bus they can travel on their own. Pink readers can usually be found on the platforms, or at the entrance to the platform stairs. Refunds & replacements; Travelling from Rainham or Upminster? Once youve bought yourself a card and registered it with TFL you can top it up with your debit card or credit card. Staff Hi Antonio. The London Oyster Card is a pay as you go plastic card, the size of a credit card. With the Oyster card, there is a daily fare cap of around 7. If you are resident outside the UK, you may not be able to enter your phone number(s). David I have a question about daily caps. You can keep using it until the money runs out, and then you can top it up again at a self-service ticket machine. You also need to touch down again at the end of your journey because the computer needs to work out which zones you travelled through. The privilege discount entitlement is set on the Oyster card, whether you will be adding a season ticket or using it to pay as you go for a leisure journey. This can be a TOC specific smartcard with a photo incorporated or a 2021/22 Rail Staff Leisure Card. The maximum amount that the card can hold in total is 90. But the easiest thing to do is to not bother with a travelcard at all, and just load some credit onto your Oyster card. Unfortunately it only runs from Monday to Sunday, and not any other combination of days, so if youre here from Wednesday to Tuesday, for example, then youll just get 7x daily caps instead. Please also note that, at present, RST Online Smartcards are only available to employees. Staff Travel Cardsare issued in April each year and will be sent to your home address by Staff Travel. They're valid for the rest of the day. If approved, RST will issue a Dependant Season Ticket authorisation form. Also, using the machines to get the Oyster cards is easy. We are currently unable to accept payments via the phoneand therefore payments are made via RST Online (we will be in touch if you don't already have an account). I have also linked the Railcard 16-15 for discounts. They need to take their Oyster photocard to a Tube station with the authorised application form and ask a member of staff to set the privilege discount. If it didnt work then try taking it out of your wallet and holding it flush with the reader. The Conditions of Use for Staff Travel Cards apply. Please do not try and buy one outside of these timescales. Children under 11 also travel free on Tube, DLR, London Overground, Elizabeth line and some National Rail services when accompanied by a fare-paying adult (up to four children per adult). If theres a busy event on (like a music festival or a football cup final) then you might not be able to, and the computer might try and guess your destination by itself. If you're in the UK then you can buy them from the TFL website and have it delivered to your house - oyster.tfl.gov.uk/oyster/link/0005.do - if you're abroad then you'll have to buy a Visitor Oyster Card instead (which is basically the same thing) - visitorshop.tfl.gov.uk/tfl/london-visitor-oyster-card - It's all explained in the 'Buy an Oyster Card' section above. If you make multiple journeys in one day then the computer will stop charging you once your total amount reaches the daily Oyster cap. I would just get an Oyster card from the Visitor Information Centre at Heathrow. The discount does not apply to travelcards. If you started working for London Transport before 1970, the following conditions of use apply: Retired Staff Oyster card conditions of use (for staff who entered service before 1970). Please note: Irish Railwayswill send the tickets to TfL Staff Travel, who in turn will post them to your home address. If a non-registered person is found with a card registered in someone else's name then technically TFL can confiscate it and even fine them. Any help and advice would be most welcome! You can use either to get free travel during this time, if you have available boxes on your STC. You can also use the app to look up your journey history. Lots of tourists tap their Oyster cards down twice making the perfectly reasonable assumption that it will subtract two fares, but the system doesnt work like that. You can also buy discounted Off-Peak Day Travelcards for yourself and up to four children aged between 5 and 15, travelling with you. You need to complete an STCapplication and send it to Staff Travel at least 20 working days before you need it. Oyster cards are London's smart ticketing system. Euston and Tower Bridge are both in zone 1, but if you're planning to put a travelcard onto your Oyster card then you can't buy zone 1 on its own. Just 30 for 1 year or. Note: Journeys to Gatwick airport and on the Heathrow Express dont count towards the cap, and journeys on the IFS Cloud Cable Car and Thames Clipper dont count either. Unfortunately, changes to our building security means that we cannot offer a "face-to-face" service for personal callers. Only in exceptional circumstances - each request may require individual supporting documentation, Only used for an application for a refundin respect of Staff Tickets (residential journeys only), Processing of refunds may take up to6-8 weeks. London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website. I am just conscious that I may be charged more than the off-peak fare, which it should be running for this journey. Add your discount to an Oyster card. North Greenwich Is that train included in the Oyster or Contactless daily cap? I am trying to understand how much will be charged in my oysters card. Only touch in with your Visitor Oyster card on the yellow card reader when asked to do so by a member of staff and rememberto touch out again at the end of your journey. You do, yes - city-guide.london/transport/contactless-cards.php, Lorraine We are visiting London for 3 days sun until Tues 4 adults 2 children age 9 and 11arriving at Paddington staying near tower is it worth getting oyster cards if so can we buy at Paddington station when we arrive, Staff Hi Lorraine, assuming you're from the UK the adults are better off just using their contactless bank cards because they have the same fares as Oyster, but you don't have to pay the extra 7 deposit on top for each new Oyster card. If you are a new TOC employee you may find the Introduction to Rail Staff Travel for new employees of Train Operating Companiesuseful. So what you have to do is prove that you got off at Stratford by touching down on the pink reader. 7 August would be 07/08. And if so, to what? Just touch in on the yellow card reader at the start of your journey and touch out at the end. You simply choose your start date, and the zones you want it to cover, pay a one-off fee, and then you can make an unlimited number of journeys until it expires. Floor 1 For a change of emailaddress or phone number, You should submit the Replacement form and wait for a response. This includes the tube network that dates from Victorian times and those cute red London buses. Can I use my 60 Oyster card on National Rail? Sign in. There are no senior concessions for foreign visitors, but if you have an OAP bus pass with a red rose symbol on it then you can already travel for free on any bus carrying the TFL symbol but check the rules because you might be limited to travelling at certain times of day (usually after 9.30 AM on Mon-Fri). If you dont use the money up during your first trip then you can carry on using it during your next one. 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